dilluns, 11 de novembre del 2019

COMPLAINT LETTER - NEREA HERRADOR



Dear Sir/Madam,

I am writing to protest about the mp3 that I bought last Friday on your website Gadgets, I bought the red mp3 and you send me a green mp3. Furthermore, I could choose if I want the headphones and I chose them but I haven’t received them.

Last Friday I saw on your website an offer of mp3 with a complement that I could choose. And I saw that this mp3 was available in four different colours and at the moment I had to choose one of them, I chose the red one. However, you send me a green one that I didn’t ask. Moreover, I could take a complement that I chose the headphones that have not reached me.

To sum up, I ask you to send me the red mp3 I ordered and the one I paid with the headphones.


Nerea Herrador

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