Sergio Robles - Formal Letter

Dear Sir/Madam

I am writing to protest about the MP3 that I bought on your website Gadgets.I bought it yesterday and i am very angry about the product I received and I believe that we will arrive to a treat.

First, I paid  30$ for the S3 model, but you sent me the S1 model that costs 15$ and I know it because it doesn't look like the S3 I asked for, but it looks like the S1.

Secondly, when I try to turn on the MP3 it says me that has low battery and I cant charge it because the charger that I have  is the S3 charger.In my opinion an employee made a mistake and without any bad intention he puts the S3 charger in a package of a S1 and sent it to me.

Finally,I would like to say that the package arrived late and I had to wait for it for two or three hours.But this doesn’t supposed a problem because I didn’t  have hurry.

In conclusion, I don’t got for what I paid and the truth is that I am disappointed with Gadgets.I believe that you should  return my money to me or send me another MP3,but now a good one.

Yours faithfully,

Nathan Drake