Dear
Sir/Madam,
The matter
of this letter concerns one of your products, an MP3 player. I have experienced
some issues while using it, something I would have never expected coming from a
product bought in Gadgets.
To begin
with, the item itself is unable to perform its usual functions, therefore, being
completely useless. The issue might be related to the buttons of the device as,
whenever I press the play button, the song selected does not sounds, in fact,
nothing happens. This scenario also applies to all of the other buttons the MP3
player has.
As far as I
am concerned, this might be the only problem the product has. However, is
unacceptable to sell such a malfunctioning device. It amazes me the bravery the
company has had in order to be able to sell this unserviceable box to such a
faithful customer.
To sum up,
I will not tolerate this offense upon me, as an apology I demand a complete
refund of the product. Nonetheless, if this apology is not made, I will take
legal actions as a mandatory attitude. I will await your response regarding my
case.
Yours
faithfully,
Karen
Karisma.
Cap comentari:
Publica un comentari a l'entrada